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Terms Of Engagement

Nutritional therapy is the application of nutrition and lifestyle medicine sciences in the promotion of health, peak performance and individual care. Registered Nutritional Therapy Practitioners assess and identify potential nutritional imbalances and understand how these may contribute to an individual’s symptoms and health concerns. This approach allows them to work with individuals to address nutritional imbalance and help support the body towards maintaining health. 

 Nutritional therapy is recognised as a complementary medicine and is relevant for individuals with chronic conditions, as well as those looking for support to enhance their health and wellbeing. Practitioners consider each individual to be unique and recommend personalised nutrition and lifestyle programmes rather than a ‘one size fits all’ approach. 

 Practitioners never recommend nutritional therapy as a replacement for medical advice and always refer any client with ‘red flag’ signs or symptoms to their medical professional. They will also frequently work alongside medical professionals and will communicate with other healthcare professionals involved in the client’s care to explain any nutritional therapy programme that has been provided. 

The Registered Nutritional Therapy Practitioner, Layla Gordon, requests that the Client notes the following:

  • The degree of benefit obtainable from nutritional therapy may vary between clients with similar health problems and following a similar nutritional therapy programme.
  • Nutrition and lifestyle recommendations will be tailored to support health conditions and/or health concerns identified and agreed between both parties.
  • RNTPs are not permitted to diagnose, or claim to treat, medical conditions.
  • RNTPs’ recommendations are not a substitute for professional medical advice and/or treatment.
  • Your RNTP may recommend food supplements and/or functional testing as part of your child’s nutritional therapy programme and may receive a commission on these products or services.
  • Standards of professional practice in nutritional therapy are governed by the Complementary and Natural Healthcare Council (CNHC) Code of Conduct, Ethics and Performance.
  • This document only covers the practice of nutritional therapy within this consultation, and your practitioner will make it clear if he or she intends to provide services that are outside the scope of nutritional therapy practice.
  • RNTPs are not permitted to advise or consult with clients under sixteen years of age without their parent/guardian present or without written consent from the child’s parent/guardian for another adult to attend or for the child to attend part of the consultation alone.

The Client understands and agrees to the following:

  • I consent to the RNTP consulting with and advising my child.
  • A parent/guardian/other adult must be present at each of my child’s consultations unless I have given written permission for my child to attend part of the consultation alone.
  • I am responsible for contacting my child’s GP about any health concerns.
  • If my child is receiving treatment from my GP, or any other medical provider, I should tell him/her about any nutritional recommendations provided by my RNTP. This is necessary because of any possible reaction between medication and the nutritional programme.
  • It is important that I tell my RNTP about any medical diagnosis, medication, herbal medicine or food supplements my child is taking as this may affect the nutritional programme.
  • If I am unclear about the agreed nutritional therapy programme/food supplement doses/time period, I should contact my RNTP promptly for clarification.
  • I understand that the recommendations are personal to my child and may not be appropriate for others.
  • I must contact my RNTPshould I wish to continue any specified supplement programme for my child for longer than the originally agreed period, to avoid any potential adverse reactions.
  • Recording consultations using any form of electronic media is not permitted.
  • It is my responsibility to ensure I have a working internet connection for online consultations, If I am unable to connect as scheduled, the appointment is considered a ‘no show’ and charged in full.

Confidentiality and Data Protection

The Registered Nutritional Therapy Practitioner will keep your child’s personal information confidential and secure following the GDPR guidelines for the practice. The RNTP will not share your child’s information with third parties without your consent. However, if the RNTP believes that there is a risk of significant harm to your child or another person, the RNTP may pass the information onto an appropriate authority using the legal basis of vital interest. A separate Privacy and Consent Notice is available for your review. 

Payment Terms and Cancellation Policy

Fees are agreed in advance of the appointment and are paid at the end of a face-to-face appointment or in full in advance of an online appointment. Package fees are paid in instalments. Payments can be made by bank transfer, credit or debit card or via the Practice Better client portal. 

Appointments cancelled with less than 24 hours’ notice and ‘no shows’ will be charged in full. 

We understand the above and agree that our professional relationship will be based on the content of this Agreement. We declare that all the information we share during this professional relationship is confidential and to the best of our knowledge is true and correct.